Terms and Conditions
Last updated: 2025/11/23
Privacy Policy
This privacy notice tells you what to expect me to do with your personal information.
Contact details
Email: findthebeetle@gmail.com
What information I collect, use, and why
I collect or use the following information to provide services and goods, including delivery:
- Names and contact details
- Addresses
- Purchase or account history
- Payment details (including card or bank information for transfers and direct debits)
I collect or use the following information for service updates or marketing purposes:
- Names and contact details
- Marketing preferences
- Purchase or viewing history
- Website and app user journey information
I collect or use the following personal information for dealing with queries, complaints or claims:
- Names and contact details
- Address
- Payment details
- Account information
- Purchase or service history
- Correspondence
Lawful bases and data protection rights
Under UK data protection law, I must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s Ibsite.
Which lawful basis I rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s Ibsite:
- Your right of access – You have the right to ask me for copies of your personal information. You can request other information such as details about where I get personal information from and who I share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
- Your right to rectification – You have the right to ask me to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
- Your right to erasure – You have the right to ask me to delete your personal information. Read more about the right to erasure.
- Your right to restriction of processing – You have the right to ask me to limit how I can use your personal information. Read more about the right to restriction of processing.
- Your right to object to processing – You have the right to object to the processing of your personal data. Read more about the right to object to processing.
- Your right to data portability – You have the right to ask that I transfer the personal information you gave me to another organisation, or to you. Read more about the right to data portability.
- Your right to withdraw consent – When I use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, I must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact me using the contact details at the top of this privacy notice.
My lawful bases for the collection and use of your data
My lawful basis for collecting or using personal information to provide services and goods is:
- Contract – I have to collect or use the information so I can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
My lawful basis for collecting or using personal information for service updates or marketing purposes is:
- Consent – I have permission from you after I gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
My lawful basis for collecting or using personal information for dealing with queries, complaints or claims are:
- Contract – I have to collect or use the information so I can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Where I get personal information from
- Directly from you
How long I keep information
Account information will be retained for as long as the account remains open. Order information will be retained for my records unless you request that I delete this information.
For more information on how long I store your personal information or the criteria I use to determine this please contact me using the details provided above.
Who I share information with
Data processors
Website hosting and maintenance
This data processor assists with hosting and maintenance of my website.
Couriers and Delivery Services
This data processor requires order information in order to deliver goods purchased through this website.
Payment Processers
This data processor requires card and payment information in order to process purchases made through this website.
Klaviyo
This data processor assists with automated email marketing.
Sharing information outside the UK
Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place.
For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.
Organisation name: Klaviyo
Category of recipient: Email marketing
Country the personal information is sent to: United States of America
How the transfer complies with UK data protection law: The country or sector has been assessed as providing adequate protection to data subjects (also known as Adequacy Regulations or UK data bridge)
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how I’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113